Privacy Policy

1. Scope

This Policy applies to personal information we process as a business in connection with the Services. It does not cover employee or job-applicant records handled under separate HR policies, or information we process solely as a service provider on behalf of a business customer under a separate agreement (in which case that customer's privacy notice and contract terms generally control).

2. Information we collect

Depending on how you interact with us, we may collect:

• Identifiers and contact data — name, email address, phone number, company name, and similar contact details you submit (for example, via our contact form or account flows).
• Account and authentication data — credentials or tokens when you sign in, including information from third-party identity providers if you choose those options.
• Commercial and project information — messages, requirements, or other content you send us about prospective or ongoing work.
• Internet and device data — IP address, browser type, device identifiers, pages viewed, referring URLs, and approximate location derived from IP, collected through logs and similar technologies.
• Security and anti-abuse data — for example, reCAPTCHA or similar signals used to protect forms from bots and abuse.
• Inferences — limited insights we may draw to improve our Services or respond to inquiries (for example, interest in particular offerings).

We do not knowingly collect personal information from children under 13, and the Services are not directed to children. If you believe we have collected such information, contact us and we will take appropriate steps to delete it.

3. How we use information

We use personal information to:

• Provide, operate, secure, and improve the Services
• Respond to inquiries and communicate about projects or support
• Create and manage accounts and authenticate users
• Detect, prevent, and respond to fraud, abuse, and security incidents
• Comply with legal obligations and enforce our agreements
• Analyze usage in aggregate or de-identified form to improve performance and content
• Send service-related notices; marketing communications only where permitted and with an ability to opt out where required

4. How we share information

We do not sell personal information for money. We may share information with:

• Service providers who help us host, secure, analyze, communicate, or operate the Services (for example, cloud infrastructure, email/Slack notifications, reCAPTCHA), under contractual limits on use.
• Professional advisors such as lawyers, accountants, or insurers as needed.
• Authorities when required by law, legal process, or to protect rights, safety, and security.
• Business transfers in connection with a merger, acquisition, financing, or sale of assets, subject to appropriate confidentiality.
• Others with your direction or consent, including integrations you choose to enable.

5. Cookies and similar technologies

We and our providers may use cookies, local storage, pixels, and similar technologies for essential operations (sign-in, security, load balancing), preferences, and analytics. You can control cookies through your browser settings; disabling some cookies may limit functionality of the Services.

6. Retention

We retain personal information for as long as needed to provide the Services, fulfill the purposes described in this Policy, meet legal and accounting requirements, resolve disputes, and enforce agreements. Retention periods vary by data type and context.

7. Security

We implement administrative, technical, and physical safeguards designed to protect personal information appropriate to the nature of the data and our business. No method of transmission or storage is completely secure; we cannot guarantee absolute security.

8. Your choices and requests

You can ask us to access, correct, or delete personal information you have provided, or to opt out of non-essential marketing emails, by contacting us using the methods below. We will respond as reasonably practicable and may need to verify your identity. We may retain certain information when required for legal, security, accounting, or legitimate business purposes (for example, records of a past engagement).

We do not sell personal information. We do not use the Services for large-scale consumer advertising or data brokering. If our practices change, we will update this Policy and provide appropriate choices.

9. International visitors

The Services are operated from the United States. If you access them from outside the U.S., you understand that your information may be processed in the United States, where privacy laws may differ from those in your jurisdiction.

10. Changes to this Policy

We may update this Privacy Policy from time to time. We will post the revised Policy on this page and update the "Last updated" date. Material changes may also be highlighted on the Services or communicated by other reasonable means.

11. Contact us

For privacy questions or requests, contact R. Watson & Associates, Inc. through our contact page or the contact information published on rwatsonassoc.com. Please include enough detail for us to understand and verify your request.